Businesses are shifting from traditional phones to VoIP phones. There are a lot of reasons behind this. Traditional phones have served well to business owners but they have many drawbacks that no one can ignore. These drawbacks can not only disturb the overall processes but affect productivity too. So, your office phone must be error-free or should eliminate as many errors as it can. In the USA, Choosing a VoIP phone system for your business is a better option than a traditional office phone.
While communicating with your clients, you need to make sure that the voice is clear. If there is distortion in the voice, this can lead to misunderstanding which results in not fulfilling the requirements of your clients. This happens when you are using a traditional phone that operates with a cable line. However, using a cloud PBX can eliminate this issue. A cloud PBX works with an internet connection. So, you do not have to worry about the distortion anymore while communicating.
Business owners think that a VoIP phone is only for making calls. Yes, it allows you to call but it is not limited to this functionality. There are many other features that a VoIP phone offers to its users. And, this article will tell you some of the incredible features about your VoIP phone that you do not know. VoIP is a complete business solution that takes care of your communication processes. It also helps in improving efficiency and productivity.
VoIP Phone System is a Business Solution
Many business owners do not think that communication can play a significant role in achieving their business goals. So, if you are not available in the office and the workflow depends on your instructions, then how employees will work? Therefore, communication is the most important thing that can make sure everyone is performing their tasks. With a VoIP phone, you can remain in touch with employees and instruct them regarding their tasks.
You might be thinking that it will take a long time to tell every employee about their tasks. Surely, you are not going to call every single person regarding tasks. You can instruct one person and he/she will convey the message. When it comes to answering multiple calls, you can channel more than one device with VoIP. It means that more than one call can be answered with a VoIP phone system. Now, let’s have a look at the four amazing features that you might not know about it:
Allows Video Calls
Video calls are a necessary element that every business needs. There can be a moment when you have to interact with your clients. You can not use a traditional phone to make a video call. However, a VoIP phone can help you with this. Remember that VoIP can get connected with any device? So, you can pair it with your smartphone and appear in front of your client virtually. Moreover, you do not even need to be in your office to get the best out of this feature.
Allows File Sharing
File sharing is the most important factor in this era. Most people work remotely and they have to collaborate with employees and clients at the same time. A VoIP phone allows users to share files and collaborate without any hassle. A VoIP can be integrated with any device that operates with the internet. So, you can integrate your personal computer with it and share files with anyone you want.
Allows Call Recording
Call recording sounds suspicious but when you are running a business, it helps a lot. Call recording can help you know about the flaws your employees make while being on the call with clients. This feature comes with VoIP as traditional phones are not very feature-full. Recording every call and listening to them throughout can help you improve the areas where the problem is occurring.
Allows Secure Calls
Security is among the most crucial factors in every business owner’s mind. Taking care of the data and information that relates to your business is very important. You can not take risks that can cause the sensitive information of your business to leak out. Using a VoIP phone takes care of the information. While calling with a VoIP phone, your calls are encrypted to make sure that no one can use the information.